Last updated: 19/08/2025

1. Cachapuz’s Commitment

Cachapuz – Weighing & Logistics Systems, Lda, respects your preferences regarding the collection and use of your personal data. We are committed to ensuring the privacy and protection of personal data of our clients, users, employees, suppliers, partners, and other stakeholders.

This Privacy Policy has been prepared to demonstrate our compliance with personal data protection legislation and our respect for data subjects’ rights. We recommend reading this document, which has been written in a clear and simple way to facilitate understanding, and to help you decide freely and voluntarily whether to provide your personal data to Cachapuz.

2. Data Controller

The entity responsible for collecting  and processing your personal data is Cachapuz – Weighing & Logistics Systems, Lda.

Contact email: privacidade@cachapuz.com

3. What is Personal Data?
Personal data refers to any information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified, directly or indirectly, for example through their name, identification number, location data, electronic identifier, or other elements that allow identification.

4. How and When Personal Data is Collected

Cachapuz collects personal data with your written consent or when you visit our website. These data are processed due to the existing commercial relationship, the sending publications, and other communications. The data collected are processed in accordance with legal requirements for personal data protection and are not used for any purpose other than that disclosed to the data subject.

5. Categories of Personal Data Processed

The personal data collected include:
1. Identification data: name, NIF (Tax Identification Number)

2. Contact details: email, telephone, address
3. Professional data: job title, company

4. Technical data: IP address, cookies, device type

5. Billing and payment data

6. Legal Basis, Purpose, and Duration of Personal Data Processing

At Cachapuz, we use your personal data for the following purposes:
1. Client identification

2. Contact within the scope of a commercial relationship
3. Responding to queries submitted via contact forms
4. Billing and collection
5. Conducting satisfaction surveys
6. Responding to complaints or suggestions
7. Compliance with legal obligations
8. Newsletters
9. Keeping subscribers informed about Cachapuz’s products and services
10. Promotion of events organised or attended by Cachapuz

11. Recruitment

Cachapuz only keeps your data for the period necessary to fulfil the purposes for which they were collected, except where legal requirements oblige us to retain it for a minimum period.

7. Data Subject Rights

Under the General Data Protection Regulation (GDPR), data subjects are guaranteed the right to access, update, rectify, restrict processing, or delete their personal data. Requests should be addressed to Cachapuz – Weighing & Logistics Systems, Lda, via email at privacidade@cachapuz.com or by post to: Parque Industrial de Sobreposta, Apartado 2012, 4701-952 Braga.

8. Data Security
Cachapuz employs a range of security measures to protect the personal data provided. We implement technical and organisational measures to prevent disclosure, loss, misuse, alteration, processing, and unauthorised access.

9. Sharing of Personal Data
Cachapuz may share data with companies within the Bilanciai Group and with subcontractors (e.g., IT, accounting, marketing services), under contracts that ensure data confidentiality and security. Cachapuz may subcontract service providers when necessary, and in such cases will take all appropriate measures to ensure the security, integrity, and confidentiality of the shared personal data, which will only be used for the purposes for which they were collected.

10. International Data Transfers

If data is transferred outside the EU/EEA, Cachapuz ensures appropriate legal mechanisms are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

11. Policy Amendments

Cachapuz reserves the right to adjust or change to this Policy at any time. We recommend that you consult this policy regularly.

12. Data Protection Officer (DPO)

In accordance with Article 37 of the General Data Protection Regulation (GDPR), Cachapuz – Weighing & Logistics Systems, Lda. has assessed the need to appoint a Data Protection Officer (DPO). Considering the nature and volume of personal data processed, as well as the type of activities carried out, it was concluded that there is no legal obligation to appoint a DPO.

However, Cachapuz remains firmly committed to data protection and has designated an internal team responsible for privacy and data protection. This team can be contacted via privacidade@cachapuz.com for any questions related to data processing. The data protection team includes members from the Quality, IT, HR, and Marketing departments, all of whom have signed confidentiality agreements.

13. Applicable Legislation
✓ Regulation (EU) 2016/679 of 27 April 2016, known as the General Data Protection Regulation (GDPR)

✓ Law No. 58/2019, of 8 August, the national implementation law for the GDPR (PT)

✓ Decree-Law No. 2/2025, of 23 January, which transposes Regulation (EU) 2022/868